Frequently Asked Questions
Everything you need to know about where your business ranks โ and why it matters.
Ranking and Position
What is RankX?
RankX shows where your business ranks in its market โ within your industry, in your area. Customers compare businesses every day and choose one. RankX makes this competition visible: who gets chosen most often, and who falls behind. Over 10,000 businesses have already been ranked.
How are rankings determined?
Rankings don't come from a single thing. They reflect how often your business becomes the customer's choice compared to others in your area. RankX measures this based on publicly available data. Rankings cannot be bought โ only improved through action.
What does the AโE grade mean?
A = top 20% in your area B = next 20% C = middle 20% D = next 20% E = bottom 20% The grade tells you at a glance where you stand relative to competitors.
How often is data updated?
Claimed businesses are updated daily. Top businesses in the region update weekly. Others monthly.
Your business is already ranked.
Check your ranking โFor Business Owners
Why does my ranking matter?
The decision is made before your website is even opened. RankX shows where you stand relative to competitors โ and which direction they're moving. You know before your customers do.
How do I claim my business?
Find your business in the directory and click "Claim your profile". You'll get a verification link by email. Claiming is free and includes a 14-day Pro trial.
Can competitors see I'm following them?
No. Competitors only see the total follower count โ not who is following.
What do the plans cost?
Starter โฌ29/mo: 1 business, 10 competitor follows, monthly report. Pro โฌ79/mo: 10 businesses, 50 follows, weekly report, Emma AI, manual refresh. Chain โฌ299/mo: unlimited businesses and follows, chain view.
Claim your profile for free. 14-day Pro trial, no commitments.
Claim your profile โTrust
Can rankings be bought?
No. A paid subscription does not affect scores. The only way to rise is to improve your service and keep information up to date.
Where does the data come from?
RankX is based on publicly available information โ the same information customers already see before making their decision. It's not based on opinions or estimates, but on how businesses appear and get chosen in the market.
How do I report incorrect information?
Email support@myrankx.com. We'll correct any inaccurate information as soon as possible.
Didn't find your answer? Contact our support team.
support@myrankx.com