Terms of Service

1. Scope and Acceptance

These Terms of Service ("Terms") govern access to and use of the RankX service available at myrankx.com (the "Service"). The Service is provided by Lepre Oy, a company incorporated in Finland (Business ID: 3464332-4) ("RankX", "we", "us"). By accessing or using the Service, you agree to be bound by these Terms in their entirety. If you do not accept these Terms, you must not use the Service.

2. Description of the Service

RankX is a B2B analytics platform that analyses publicly available business data and produces algorithm-based ranking scores and competitive intelligence for local businesses. The Service includes: • algorithmic scoring and ranking of businesses within defined industry verticals • competitive analysis and benchmarking • industry overviews and trend analytics • email notifications regarding score changes and competitive developments • a read-only analytics dashboard for monitoring your own business and market position

3. Rankings — Nature, Methodology, and Limitations

4. User Obligations

By using the Service, you represent and warrant that: • all information provided at registration is accurate, complete, and current • you will use the Service solely for lawful purposes and in accordance with these Terms • you will not attempt to interfere with, disrupt, or manipulate the operation of the Service or its underlying infrastructure • you will maintain the confidentiality of your login credentials and will promptly notify RankX of any unauthorised use of your account You may not reproduce, distribute, resell, or sublicense any analytics, reports, or other outputs generated by the Service without the prior written consent of RankX.

5. Prohibited Conduct — Ranking Integrity

The following conduct is strictly prohibited and will result in immediate account termination without prior notice: • automated or scripted access to the Service (including bots, crawlers, or scrapers) for the purpose of collecting or manipulating ranking data • creation of artificial signals designed to circumvent or manipulate the algorithmic scoring methodology • claiming a business profile without lawful authority to represent that business • artificially manipulating public data at third-party sources (e.g., procuring fabricated reviews) with the intent of influencing RankX rankings • submitting repeated or manifestly unfounded visibility removal requests for the purpose of damaging a competitor's standing in the Service RankX reserves the right to suspend or terminate any account where prohibited conduct is detected or reasonably suspected, and to pursue all available legal remedies.

6. Business Claiming

By claiming a business profile on RankX, you represent and warrant that you are duly authorised to act on behalf of the business in question. By completing the claiming process, you grant RankX a non-exclusive, royalty-free licence to: • analyse publicly available data relating to your business for the purpose of scoring and ranking • benchmark your business against publicly available data of other businesses in the same industry vertical • deliver analytics-based communications to you by email, including monthly reports, score change notifications, and competitive intelligence updates • use anonymised, aggregated data derived from your business's public signals for the production of industry statistics and benchmarks No individual business can be identified from aggregated statistical outputs.

7. Competitor Monitoring and Anonymity

The competitor monitoring feature operates as follows: • As a follower: your identity is fully protected. RankX will not disclose your identity to any monitored business under any circumstances. • As a monitored business: you will receive notification that your profile is being monitored, but will receive only an aggregate follower count — the identity of any individual follower will not be disclosed. • Your publicly available scores and ranking positions are visible to other businesses as part of competitive analysis functionality. This data is derived exclusively from public sources.

8. Fees and Payment

The Service is offered at a free tier and through paid subscription plans (Starter, Pro, Chain). Current pricing is published on the RankX website and may be updated from time to time. All payments are processed through Stripe. Subscriptions are billed on a monthly or annual basis according to the selected billing cycle. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods unless required by applicable law.

9. Intellectual Property Rights

The following constitute the exclusive intellectual property of Lepre Oy: • Scoring Methodology and Algorithm — the RankX scoring model, index weightings, normalisation logic, and related technical documentation constitute trade secrets of Lepre Oy, protected under the Finnish Act on Trade Secrets (595/2018) and applicable copyright law. Unauthorised use, reproduction, or reverse engineering is strictly prohibited. • Historical Data and Time Series — the historical score data, competitor monitoring time series, and market development snapshots compiled and processed by RankX constitute original database content produced by Lepre Oy, protected under the sui generis database right pursuant to Section 49 of the Finnish Copyright Act (implementing EU Directive 96/9/EC). Extraction or re-utilisation of a substantial part of this database is prohibited without the prior written consent of RankX. • Aggregated Market Data — industry benchmarks, regional comparison indices, and anonymised market statistics calculated and structured by RankX using its proprietary methodology constitute independent intellectual property of Lepre Oy. • Visual design, user interface, brand elements, and all other Service content. Users are granted a limited, non-exclusive, non-transferable licence to access and use their own analytics outputs and reports for internal business purposes only. Underlying public data on which analytics are based remains the property of its respective original sources. Use of the Service — in whole or in part — for the purpose of building, training, or operating a competing product or service is strictly prohibited. This includes without limitation: systematic extraction of data from the Service, replication or imitation of the scoring methodology, and use of historical data, benchmarks, or market intelligence outputs in a competing platform or product.

10. Limitation of Liability

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Lepre Oy expressly disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Lepre Oy shall not be liable for: • temporary service interruptions or unavailability • changes in ranking positions resulting from changes in underlying public data • business or commercial decisions made on the basis of the Service's analytics or outputs • inaccuracies or omissions in third-party data sources • any indirect, consequential, incidental, or punitive damages, including loss of revenue, loss of profits, or loss of business opportunity In any event, Lepre Oy's total aggregate liability to a user — whether in contract, tort (including negligence), or otherwise — shall not exceed the total fees paid by that user to RankX in the twelve (12) months immediately preceding the event giving rise to the claim.

11. Business Visibility Requests

A business may request the removal of its profile from RankX's public listings by submitting a written request to support@myrankx.com. Upon receipt of a valid request, RankX will cease displaying the business's information in public-facing listings. Aggregated, anonymised industry data derived from the business's public signals may continue to be used in ranking calculations. Requests will be processed within 30 days of receipt.

12. Termination

Users may terminate their account at any time. RankX reserves the right to suspend or terminate any user account, with immediate effect and without prior notice, in the event of a material breach of these Terms — in particular, any breach of Section 5 (Prohibited Conduct). Upon termination, follow relationships and personalised analytics will be deleted. Scores and ranking data derived from public sources will be retained as part of the Service's core dataset.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Finland, without regard to its conflict of law provisions. The parties shall endeavour to resolve any disputes arising out of or in connection with these Terms through good-faith negotiation. In the event that negotiation fails to resolve the dispute, the parties submit to the exclusive jurisdiction of the Tampere District Court (Pirkanmaan käräjäoikeus).

14. Amendments

RankX reserves the right to amend these Terms at any time. Notice of material amendments will be provided by email or through the Service no fewer than 30 days prior to the effective date of such amendments. Continued use of the Service following the effective date of any amendment constitutes acceptance of the amended Terms.